APSPitchPro

APSPitchPro Privacy Policy

Last updated: 17 April 2026

APSPitchPro ("we", "us", or "our") provides an AI-powered platform that helps people prepare APS job application pitches and practise interviews.

We value your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use APSPitchPro's website, app, and related services ("Services").

We take reasonable steps to handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Services, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

1.1 Information you provide

  • Account information you provide when signing up or using the Services
  • Content you upload, enter, or create through the Services
  • Messages, support requests, or other enquiries you send to us

Some information you choose to upload or paste into APSPitchPro may contain sensitive personal information. If you provide that information, you consent to us using it to provide the Services.

If you use our live interview simulator, your spoken responses may be processed to generate transcripts and interview feedback. APSPitchPro does not retain audio recordings of interview sessions.

1.2 Automatically collected information

When you use our Services, we may automatically collect:

  • Device information (model, operating system, browser)
  • Log data (IP address, timestamps, pages viewed)
  • App usage information (features used, interactions)

1.3 Third-party information

We may receive information from third-party services that help us operate APSPitchPro, such as:

  • Authentication providers
  • Cloud hosting and storage providers
  • Analytics providers
  • AI and workflow providers
  • Voice interview and transcription providers
  • Payment processors

2. How We Use Your Information

We use your personal information to:

  • Provide and operate the Services (e.g. Generate pitches, interview feedback and other AI-assisted outputs)
  • Improve and personalise your experience
  • Communicate with you (updates, support, service messages)
  • Monitor usage, analytics, and performance
  • Detect or prevent fraud, misuse, or security issues
  • Comply with legal obligations

We do not sell your personal information.

3. How We Share Your Information

3.1 Service providers

We use trusted third parties to deliver our Services. These may include:

  • Cloud hosting
  • Data analytics tools
  • AI/LLM providers
  • Customer support tools
  • Email delivery services
  • Affiliate partners
  • Payment processors

These providers may operate outside Australia, including in the United States, Europe, and Asia.

3.2 Legal or safety reasons

We may disclose information if required by law or if we believe it is necessary to:

  • Protect the rights, safety, or security of users
  • Investigate fraud or misuse
  • Respond to legal requests, including court orders, regulators, or government agencies

3.3 Business transfers

We may disclose information as part of a merger, acquisition, restructure, or sale of assets, subject to appropriate confidentiality protections.

4. Overseas Disclosure

Many of our service providers store or process data outside Australia. By using APSPitchPro, you acknowledge that your information may be transferred to these locations.

We take reasonable steps to ensure these providers protect your data in line with the Australian Privacy Act.

5. How We Protect Your Information

We take reasonable technical and organisational measures to safeguard personal information. No method of transmission or storage is completely secure, however, we continuously improve our safeguards.

6. How Long We Keep Information

We retain personal information only as long as needed to provide our Services unless a longer period is required for:

  • Legal obligations
  • Dispute resolution
  • Accounting or tax purposes

You may request deletion at any time.

7. Children

APSPitchPro is not designed for children under 18. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Store preferences and product state
  • Track performance and analytics

You can adjust cookie settings in your browser, but some features may not function properly.

9. Your Rights (Australia)

Depending on your circumstances, you may have rights to:

  • Access your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information
  • Withdraw consent where processing is based on consent

To exercise these rights, or to make a privacy complaint, contact us at the email below.

10. Third-Party Links

APSPitchPro may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the app, website, or by email. Your continued use of APSPitchPro constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

APSPitchPro

Email: support@apspitchpro.com